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©2026 iRage Broking Services LLP. All rights reserved.

SEBI Stock Broker Registration No. : INZ000011262 | SEBI RA Registration No. : INH000025425 | Depository Participant (CDSL) ID: IN-DP-794-2025
Exchange Membership No. : NSE: 90068 | BSE: 4085 | MCX: 56120 | MSEI: 83050
AMFI-Registered Mutual Fund Distributor No. : ARN-331030

Registered Office: Unit 1 & 2, 17th Floor, Gift One Tower Road SC, Zone 5, Gift City Gandhinagar - 382050.
Corporate Office: Unit No.309, 3rd Floor, A-Wing, Boomerang, Near Chandivali Studio, Chandivali Farm Road, Andheri East, Mumbai - 400072. Contact number: +91 79650 81210.
Branch Office: Mumbai: Unit No.111, 1st Floor, A-Wing, Boomerang, Near Chandivali Studio, Chandivali Farm Road, Andheri (E), Mumbai - 400072; Mumbai: Unit No.A-104/A, 1st Floor, A-Wing, Boomerang, Near Chandivali Studio, Chandivali Farm Road, Andheri (E), Mumbai - 400072; Bengaluru: No.112, AKR Tech Park, "A" Block, 7th Mile Hosur Rd, Krishna Reddy Industrial Area, Bengaluru, Karnataka - 560068; Kolkata: J1/14, Block - EP & GP, 9th Floor, Sector - V, Salt Lake City, Kolkata - 700091

It is important to carefully read the Risk Disclosure Document as prescribed by SEBI. Investments in securities are subject to market risk, and it is essential to exercise caution and conduct thorough research before making any investment decisions. We advise you to carefully read all the related documents, including prospectuses, offering circulars, and terms and conditions, before investing in any securities. These documents provide crucial information about the investment, associated risks, and potential returns. It is recommended that you seek professional advice from financial advisors or experts to understand the risks involved and make informed investment choices.

Investor Alert

Prevent unauthorised transactions in your account. Update your mobile numbers/email IDs with your stock brokers/depository participant. Receive information of your transactions directly from Exchange/depository on your mobile/email at the end of the day.
KYC is one time exercise while dealing in securities markets. Once KYC is done through a SEBI registered intermediary (broker, DP, Mutual Fund etc.), you need not undergo the same process again when you approach another intermediary.
No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorise your bank to make payment in case of allotment. No worries for refund as the money remains in investor's account.

Attention Investors

Prevent unauthorised transactions in your trading account. Update your mobile numbers/email id with your stock broker participant. Receive information of your transactions directly from Exchange on your mobile/email at the IDs at the end of the day. Issued in the interest of investors.
Stock Brokers can accept securities as margin from clients only by way of pledge in the depository system w.e.f. September 1, 2020.
Update your mobile number & email Id with your stock broker/depository participant and receive OTP directly from depository on your email id and/or mobile number to create pledge.
Pay 20% upfront margin of the transaction value to trade in cash market segment.
Investors may please refer to the Exchange's Frequently Asked Questions (FAQs) issued vide circular reference NSE/INSP/45191 dated July 31, 2020 and NSE/INSP/45534 dated August 31, 2020 and other guidelines issued from time to time in this regard.
Check your Securities /MF/ Bonds in the consolidated account statement issued by NSDL/CDSL every month.
It has been brought to the notice of SEBI by Central Economic Intelligence Bureau, Department of Revenue, GOI, that certain fraudsters are collecting data of customers who are already into trading either in NSE / BSE and send them bulk messages on the pretext of providing investment tips and luring them to invest with them in their bogus firms by promising huge profits. Hence, the investors are requested to take note of the above and exercise caution and due care.
Beware of fixed/guaranteed/regular returns/capital protection schemes. Brokers or their authorized persons or any of their associates are not authorized to offer fixed/guaranteed/regular returns/capital protection on your investment or authorized to enter into any loan agreement with you to pay interest on the funds offered by you. Please note that in case of default of a member, claim for funds or securities given to the broker under any arrangement/agreement of indicative return will not be accepted by the relevant Committee of the Exchange as per the approved norms.
Do not keep funds idle with the Stock Broker. Please note that your stock broker has to return the credit balance lying with them, within three working days in case you have not done any transaction within last 30 calendar days. Please note that in case of default of a Member, claim for funds and securities, without any transaction on the exchange will not be accepted by the relevant Committee of the Exchange as per the approved norms.
Check the frequency of accounts settlement opted for. If you have opted for running account, please ensure that your broker settles your account and, in any case, not later than once in 90 days (or 30 days if you have opted for 30 days settlement). In case of declaration of trading member as defaulter, the claims of clients against such defaulter member would be subject to norms for eligibility of claims for compensation from IPF to the clients of the defaulter member. These norms are available on Exchange website at the following https://www.nseindia.com/invest/about-defaulter-section.
Brokers are not permitted to accept transfer of securities as margin. Securities offered as margin/collateral MUST remain in the account of the client and can be pledged to the broker only by way of 'margin pledge', created in the Depository system. Clients are not permitted to place any securities with the broker or associate of the broker or authorized person of the broker for any reason. Broker can take securities belonging to clients only for settlement of securities sold by the client.
Always keep your contact details viz. Mobile number/Email ID updated with the stock broker. Email and mobile number is mandatory and you must provide the same to your broker for updation in Exchange records. You must immediately take up the matter with Stock Broker/Exchange if you are not receiving the messages from Exchange/Depositories regularly.
Don't ignore any emails/SMSs received from the Exchange for trades done by you. Verify the same with the Contract notes/Statement of accounts received from your broker and report discrepancy, if any, to your broker in writing immediately and if the Stock Broker does not respond, please take this up with the Exchange/Depositories forthwith.
Check messages sent by Exchanges on a weekly basis regarding funds and securities balances reported by the trading member, compare it with the weekly statement of account sent by broker and immediately raise a concern to the exchange if you notice a discrepancy.
Please do not transfer funds, for the purposes of trading to anyone, including an authorized person or an associate of the broker, other than a SEBI registered Stock broker.
Do not deal with unregistered intermediaries (who are not registered with SEBI/Exchanges).

Dear Investors

As you are aware, under the rapidly evolving dynamics of financial markets, it is crucial for investors to remain updated and well-informed about various aspects of investing in securities market. In this connection, please find a link to the BSE Investor Protection Fund website where you will find some useful educative material in the form of text and videos, so as to become an informed investor. BSE Investor Protection Fund Website

We believe that an educated investor is a protected investor !!!

How to freeze and unfreeze your account?

You can freeze online access to your account by sending an email at stoptrade@arrow.trade or you can call us at +91 7965081212 in case any suspicious trading activity is noticed by you. Your account will be frozen within 15 minutes of receiving your request if the request is given during the market hours (i.e 9.15 am to 3.30 pm) and If the request comes after the market hours (i.e after 3.30 pm) the account will be frozen before the trading hours of next trading day. Similarly to unfreeze the account you can send an email at stoptrade@arrow.trade or you can call us at +91 7965081212 to unfreeze the account. Once your trading account is frozen, you will not be able to do any order placement, trading /investment related activities. Only fund transfers or withdrawals will be allowed.

SCORES Portal

For filling your complaints on SCORES follow the steps outlined below:

Register on SCORES portal.
Mandatory details for filing complaints on SCORES: Name, PAN, Address, Mobile Number, and Email ID.

Benefits of using SCORES

Effective communication.
Speedy redressal of grievances.

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